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Find internet service and providers in Connecticut

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Overview of internet satisfaction and availability in Connecticut

Frontier and Xfinity are Connecticut’s primary wired internet suppliers. Frontier has fiber and DSL internet throughout most of the state, while Xfinity is your cable internet alternative. Optimum also has cable and fiber internet, but you’ll only see it in the western part of the state. Verizon offers a little fiber along the eastern and western borders, and Cox has some fiber and cable internet around Meriden and Hartford. T-Mobile’s fixed wireless internet has the most coverage, as does satellite internet.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Connecticut.

That ranks Connecticut 46th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Connecticut

 3.6/5 average customer satisfaction rating
 46th national ranking for customer satisfaction

$72.47 average price per payment for internet, per household

88.8% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

3,546,588 people

2.45 average people per household

$94,796 average income per household

44 average age per household

61% of population employed


6% higher than national average

Ranked 5th nationally


33% higher than national average

Ranked 2nd nationally


22% higher than national average

Ranked 8th nationally


11% higher than national average

Ranked 4th nationally

Average download speed
159.3 Mbps

18.98% higher than national average
Ranks 5th nationally

Average upload speed
77.8 Mbps

16.19% higher than national average
Ranks 4th nationally
Compare your speed to the Connecticut average with our Speed Test.
If you’re looking for additional information about or the products, services and trends we write about, please reach out to us at

Fastest internet providers in Connecticut

Provider Avg download speed Avg upload speed Availability Order online
GoNetspeed 201.57 Mbps 180.54 Mbps 59.44% View Plans for GoNetspeed
Verizon Home Internet 182.93 Mbps 201.59 Mbps 98.68%
XFINITY 181.51 Mbps 23.28 Mbps 95.8% View Plans for Xfinity
Cox Communications 167.67 Mbps 21.54 Mbps 95.98% View Plans for Cox Communications
Optimum 158.91 Mbps 49.36 Mbps 68.59% View Plans for Optimum
100% of people in Connecticut have access to 100Mbps or faster broadband, ranking 8th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 269.59 Mbps 100% 99.45% See all providers
Cable 1099.49 Mbps 77.69% 91.38% See all providers
DSL 50.89 Mbps 11.66% 84.68% See all providers
Fiber 5107.8 Mbps 98.97% 89.52% See all providers
Fixed Wireless 34.01 Mbps 27.24% 84.44% See all providers
LTE Home 99 Mbps 13.15% 99% See all providers
Satellite 98.35 Mbps 100% 100% See all providers

Best cities for internet in Connecticut

Cities in Connecticut with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Old Saybrook 222.16 Mbps 28.58 Mbps 75% XFINITY
Westport 217.54 Mbps 54.48 Mbps 58% CEN
Waterbury 207.72 Mbps 127.97 Mbps 93% GoNetspeed
Meriden 201.01 Mbps 139.99 Mbps 100% Frontier
East Hampton 197.33 Mbps 154.72 Mbps 75% Frontier
Guilford 194.15 Mbps 55.54 Mbps 100% Breezeline
Stratford 191.69 Mbps 160.8 Mbps 72% Frontier
East Haven 189.58 Mbps 168.7 Mbps 88% Frontier

Old Saybrook is the best city in Connecticut for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Westport and Waterbury also earn top rankings, according to our data.

The most connected cities in Connecticut

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Hartford 124,845 100% 100% 100%
New Haven 130,354 100% 100% 100%
Waterbury 110,372 100% 100% 100%
Stamford 129,004 100% 100% 100%
Bridgeport 145,639 100% 100% 100%
Norwalk 88,389 100% 100% 100%
West Hartford 63,423 100% 100% 100%
Danbury 84,372 100% 100% 100%

Hartford is the most internet-connected city in Connecticut. Hartford makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Hartford's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. New Haven and Waterbury also make it to the top of our list.

Top cities in Connecticut


Population: 145,639

Median income: $47,889

145.82 Mbps
avg. download speed

75.99 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

New Haven

Population: 130,354

Median income: $67,446

150.24 Mbps
avg. download speed

81.41 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 129,004

Median income: $99,861

149.02 Mbps
avg. download speed

76.29 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Connecticut FAQs

What is a good internet speed?

A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.

What are the best internet providers in Connecticut?

T-Mobile takes the top spot for overall customer satisfaction in our latest survey. In fact, it ranks the highest in three out of five categories and only falls one notch in speed and reliability satisfaction. The customers have spoken, and T-Mobile’s fixed wireless internet can’t be beat.

Xfinity reigns as the speed satisfaction king in our survey, while Verizon earns the top spot for reliability. Optimum ranks in the bottom half of every category—rock bottom out of 15 providers for customer service and price satisfaction. Meanwhile, Frontier ranks slightly better than Optimum except in speed satisfaction, where Optimum pulls ahead by just a smidge.

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