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Overview of internet satisfaction and availability in Indiana

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Indiana.

That ranks Indiana 16th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Indiana

 3.8/5 average customer satisfaction rating
 16th national ranking for customer satisfaction

$70.39 average price per payment for internet, per household

88.8% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

6,842,385 people

2.55 average people per household

$60,376 average income per household

41 average age per household

59% of population employed


3% higher than national average

Ranked 25th nationally


0% higher than national average

Ranked 27th nationally


16% higher than national average

Ranked 29th nationally


4% higher than national average

Ranked 26th nationally

Average download speed
128.5 Mbps

4.04% lower than national average
Ranks 24th nationally

Average upload speed
59.6 Mbps

10.96% lower than national average
Ranks 20th nationally
Compare your speed to the Indiana average with our Speed Test.
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Fastest internet providers in Indiana

Provider Avg download speed Avg upload speed Availability Order online
Mulberry Telecommunications 243.09 Mbps 165.77 Mbps 38.53% View Plans for Mulberry Telecommunications
Xtream Powered by Mediacom 198.96 Mbps 31.74 Mbps 88.27% View Plans for Xtream Powered by Mediacom
Jackson Energy Authority 193.56 Mbps 178.39 Mbps 97.78% View Plans for Jackson Energy Authority
Wintek 191.57 Mbps 175.61 Mbps 84.1% View Plans for Wintek
XFINITY 190.02 Mbps 19.23 Mbps 95.8% View Plans for Xfinity
94% of people in Indiana have access to 100Mbps or faster broadband, ranking 28th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 234.06 Mbps 78.57% 95.99% See all providers
Cable 983.4 Mbps 88.72% 86.85% See all providers
DSL 102.29 Mbps 72.37% 76.37% See all providers
Fiber 2408.5 Mbps 74.86% 76.33% See all providers
Fixed Wireless 78.96 Mbps 79.14% 82.41% See all providers
LTE Home 99 Mbps 7.95% 99% See all providers
Satellite 98.71 Mbps 94.36% 100% See all providers

Best cities for internet in Indiana

Cities in Indiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Lawrenceburg 212.43 Mbps 36.94 Mbps 24% XFINITY
Dyer 210.23 Mbps 19.39 Mbps 73% XFINITY
Griffith 200.7 Mbps 35.91 Mbps 69% AT&T
Schererville 199.15 Mbps 26.39 Mbps 66% XFINITY
Granger 196.63 Mbps 71.03 Mbps 70% Midwest First, Inc.
Michigan City 194.21 Mbps 27.87 Mbps 54% AT&T
Munster 190.85 Mbps 50.42 Mbps 77% XFINITY

Lawrenceburg is the best city in Indiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Dyer and Griffith also earn top rankings, according to our data.

The most connected cities in Indiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Indianapolis 957,925 100% 100% 100%
Fort Wayne 320,278 100% 100% 100%
Evansville 184,530 100% 99% 100%
South Bend 147,261 100% 100% 100%
Carmel 90,493 100% 100% 100%
Fishers 85,271 100% 100% 100%
Anderson 77,871 100% 93% 100%
Mishawaka 56,673 100% 100% 100%

Indianapolis is the most internet-connected city in Indiana. Indianapolis makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Indianapolis's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Fort Wayne and Evansville also make it to the top of our list.

Top cities in Indiana


Population: 957,925

Median income: $56,563

142.34 Mbps
avg. download speed

58.87 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Fort Wayne

Population: 320,278

Median income: $54,823

162.73 Mbps
avg. download speed

103.81 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 184,530

Median income: $53,750

171.5 Mbps
avg. download speed

60.58 Mbps
avg. upload speed

99.55% have access to high speed internet

99.3% have access to fiber internet

99.55% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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