Find internet service and providers in North Carolina
Overview of internet satisfaction and availability in North Carolina
North Carolina has more internet providers spread out from the frigid mountains to the feet-burning shores than you can shake a stick at. AT&T and Spectrum are your top providers, offering fast fiber internet complemented by DSL (AT&T) or cable (Spectrum) internet. If you want superfast speeds, Google Fiber reaches up to 5Gbps in The Triangle and Charlotte. Other options include Verizon and T-Mobile 5G Home internet, HughesNet and Viasat satellite internet, and DSL internet from Kinetic, Brightspeed, and Frontier.
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in North Carolina.
That ranks North Carolina 29th nationwide for internet customer satisfaction.Learn more about our methodology
Internet customer satisfaction in North Carolina
$69.73 average price per payment for internet, per household
84.7% of the time, advertised speeds meet household needs
3.7/5 average customer service rating of internet services
3.6/5 average reliability rating of services state-wide
2.62 average people per household
$56,341 average income per household
43 average age per household
54% of population employed
Fastest internet providers in North Carolina
|Provider||Avg download speed||Avg upload speed||Availability||Order online|
|Google Fiber||217.42 Mbps||177.82 Mbps||58.92%|
|Ting||211.3 Mbps||182.36 Mbps||46.18%||View Plans for Ting|
|Hotwire Communications||205.72 Mbps||92.25 Mbps||50%||View Plans for Hotwire Communications|
|MetroNet||195.68 Mbps||186.2 Mbps||52.22%||View Plans for MetroNet|
Internet by tech type
|Internet tech type||Avg download speed||% of people with access||% availability||Learn more|
|5G Home||267.33 Mbps||86.25%||99.41%||See all providers|
|Cable||934.34 Mbps||86.45%||91.29%||See all providers|
|DSL||371.52 Mbps||67.85%||83.45%||See all providers|
|Fiber||2971.71 Mbps||71.56%||73.74%||See all providers|
|Fixed Wireless||87.86 Mbps||21.19%||65.87%||See all providers|
|LTE Home||99 Mbps||46.28%||99%||See all providers|
|Satellite||98.96 Mbps||87.81%||100%||See all providers|
Best cities for internet in North Carolina
Cities in North Carolina with the fastest internet
Kannapolis is the best city in North Carolina for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Burlington and Morrisville also earn top rankings, according to our data.
The most connected cities in North Carolina
Charlotte is the most internet-connected city in North Carolina. Charlotte makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Charlotte's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Raleigh and Greensboro also make it to the top of our list.
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.