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Find internet service and providers in New York

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Overview of internet satisfaction and availability in New York

You can find fast speeds and solid deals on internet in New York. Spectrum has a large footprint across the state, giving millions access to sturdy cable service. You can also find Verizon’s über-fast fiber and budget-friendly 5G Home Internet in several major metro areas. If you’re in New York City, you can get excellent fiber or cable service from Optimum or Astound Broadband powered by RCN. But consider T-Mobile 5G Home Internet or Starry Internet if you’re looking for low-cost service.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in New York.

That ranks New York 35th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in New York

 3.6/5 average customer satisfaction rating
 35th national ranking for customer satisfaction

$96.08 average price per payment for internet, per household

91.1% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

19,223,191 people

2.56 average people per household

$80,225 average income per household

43 average age per household

56% of population employed


1% higher than national average

Ranked 31st nationally


17% higher than national average

Ranked 9th nationally


21% higher than national average

Ranked 11th nationally


4% higher than national average

Ranked 23rd nationally

Average download speed
154.6 Mbps

15.51% higher than national average
Ranks 8th nationally

Average upload speed
60.7 Mbps

9.39% lower than national average
Ranks 16th nationally
Compare your speed to the New York average with our Speed Test.
If you’re looking for additional information about or the products, services and trends we write about, please reach out to us at

Fastest internet providers in New York

Provider Avg download speed Avg upload speed Availability Order online
Greenlight Community Broadband 238.45 Mbps 191.54 Mbps 29.54% View Plans for Greenlight Community Broadband
Verizon Home Internet 232.12 Mbps 151.69 Mbps 98.68%
Astound Broadband 226.53 Mbps 29.22 Mbps 53.78%
Empire Access 207.47 Mbps 54.51 Mbps 69.25% View Plans for Empire Access
XFINITY 185.24 Mbps 24.2 Mbps 95.8% View Plans for Xfinity
100% of people in New York have access to 100Mbps or faster broadband, ranking 11th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 267.12 Mbps 99.55% 99.37% See all providers
Cable 930.81 Mbps 86.03% 89.23% See all providers
DSL 66.34 Mbps 87.47% 83.87% See all providers
Fiber 3667.15 Mbps 87.43% 75.44% See all providers
Fixed Wireless 239.08 Mbps 53.11% 73.09% See all providers
LTE Home 99 Mbps 36.07% 99% See all providers
Satellite 93.07 Mbps 99.61% 100% See all providers

Best cities for internet in New York

Cities in New York with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Haverstraw 390.98 Mbps 26.2 Mbps 52% Optimum
Nyack 347.91 Mbps 166.41 Mbps 42% Verizon Home Internet
Massapequa 313.41 Mbps 143.04 Mbps 72% Verizon Home Internet
Middle Island 295.31 Mbps 89.72 Mbps 49% Optimum
Oceanside 271.93 Mbps 82.82 Mbps 73% Verizon Home Internet
Ronkonkoma 265.06 Mbps 116.05 Mbps 61% Verizon Home Internet
Northport 259.45 Mbps 123.83 Mbps 69% Verizon Home Internet
Dobbs Ferry 257.87 Mbps 138.01 Mbps 60% Verizon Home Internet

Haverstraw is the best city in New York for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Nyack and Massapequa also earn top rankings, according to our data.

The most connected cities in New York

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
New York 8,174,895 100% 100% 100%
Manhattan 1,629,103 100% 100% 100%
Queens 2,231,103 100% 100% 100%
Brooklyn 2,589,974 100% 100% 100%
Buffalo 561,804 100% 100% 100%
Albany 150,708 100% 91% 100%
Bronx 1,438,797 100% 100% 100%
Rochester 470,386 100% 77% 100%

New York is the most internet-connected city in New York. New York makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of New York's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Manhattan and Queens also make it to the top of our list.

Top cities in New York

New York

Population: 8,174,895

Median income: $77,630

84.08 Mbps
avg. download speed

39.33 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 2,589,974

Median income: $67,733

162.66 Mbps
avg. download speed

78.16 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 2,231,103

Median income: $81,142

189.84 Mbps
avg. download speed

74.23 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

New York FAQs

What is the best internet provider in New York?

Verizon Home Internet is the best internet provider in New York. Available in most of the major cities, including New York City and Buffalo, Verizon delivers stellar Fios fiber service with symmetrical speeds and decent prices. You can also find Verizon’s newer 5G Home Internet service in many areas, which costs a lot less but still delivers solid performance.

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