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Find internet service and providers in West Virginia

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Overview of internet satisfaction and availability in West Virginia

Internet providers received an average satisfaction rating of 3.4 out of 5 stars from customers in West Virginia.

That ranks West Virginia 51st nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in West Virginia

 3.4/5 average customer satisfaction rating
 51st national ranking for customer satisfaction

$86.17 average price per payment for internet, per household

84.8% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

1,755,715 people

2.39 average people per household

$41,514 average income per household

46 average age per household

43% of population employed


9% lower than national average

Ranked 49th nationally


16% lower than national average

Ranked 43rd nationally


22% higher than national average

Ranked 5th nationally


8% lower than national average

Ranked 45th nationally

Average download speed
75.7 Mbps

43.47% lower than national average
Ranks 49th nationally

Average upload speed
49.5 Mbps

26.07% lower than national average
Ranks 30th nationally
Compare your speed to the West Virginia average with our Speed Test.
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Fastest internet providers in West Virginia

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 188.11 Mbps 19.6 Mbps 95.8% View Plans for Xfinity
Spectrum 164.85 Mbps 13.34 Mbps 92.27% View Plans for Spectrum
Breezeline 159.95 Mbps 67.77 Mbps 70.14% View Plans for Breezeline
Armstrong 139.31 Mbps 51.85 Mbps 53.8% View Plans for Armstrong
100% of people in West Virginia have access to 100Mbps or faster broadband, ranking 5th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 252.81 Mbps 99.22% 98.01% See all providers
Cable 907.8 Mbps 94.46% 83.34% See all providers
DSL 95.03 Mbps 54.48% 94.62% See all providers
Fiber 3289.37 Mbps 62.64% 93.8% See all providers
Fixed Wireless 21.18 Mbps 44.87% 91.63% See all providers
Satellite 90.31 Mbps 100% 100% See all providers

Best cities for internet in West Virginia

Cities in West Virginia with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Moundsville 200.83 Mbps 30.99 Mbps 51% XFINITY
Wheeling 175.03 Mbps 20.84 Mbps 37% XFINITY
Weirton 171.1 Mbps 18.79 Mbps 10% XFINITY

Moundsville is the best city in West Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Wheeling and Weirton also earn top rankings, according to our data.

The most connected cities in West Virginia

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Charleston 92,724 100% 87% 100%
Huntington 72,904 98% 96% 98%
Morgantown 95,489 100% 100% 100%
Nitro 7,890 100% 100% 100%
Parkersburg 44,930 100% 100% 100%
South Charleston 20,318 100% 100% 100%
Barboursville 13,245 100% 100% 100%

Charleston is the most internet-connected city in West Virginia. Charleston makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Charleston's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntington and Morgantown also make it to the top of our list.

Top cities in West Virginia


Population: 95,489

Median income: $55,413

123.3 Mbps
avg. download speed

52.47 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 92,724

Median income: $49,112

61.93 Mbps
avg. download speed

63.1 Mbps
avg. upload speed

100% have access to high speed internet

87.41% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 72,904

Median income: $42,727

124.97 Mbps
avg. download speed

23.72 Mbps
avg. upload speed

98.27% have access to high speed internet

96.07% have access to fiber internet

98.27% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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